Effective Date: January 15, 2026
GoCarpenters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, antivirus products, and digital tools. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect personal information you provide directly, such as your name, email address, and payment information when you register or purchase our products. We also automatically collect technical data including IP addresses, device information, operating system details, application usage patterns, and threat detection logs to improve our antivirus and security services. Additionally, we may collect diagnostic and performance data to enhance product functionality and user experience.
We use your data to provide, maintain, and improve our software products and services, including delivering antivirus protection and security updates. Your information helps us process transactions, communicate with you about updates and security threats, provide customer support, and conduct research to develop new features. We also use aggregated data for analytics to understand usage trends and enhance the overall security effectiveness of our tools.
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns on our website and applications. Essential cookies are necessary for our services to function, while analytics and preference cookies help us improve our products. You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality. By continuing to use our services, you consent to our use of cookies as described in this policy.
We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, cloud hosting providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify. We may also integrate with third-party security databases and threat intelligence services to enhance antivirus protection, and we do not sell your personal information to third parties for marketing purposes.
You have the right to access, correct, or delete your personal information at any time by logging into your account or contacting us directly. You may also request data portability to receive your information in a structured, machine-readable format, or object to certain processing activities. We will respond to verified requests within 30 days in accordance with applicable laws including CCPA, GDPR, and other privacy regulations. To exercise these rights, please use the contact information provided below.
We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, firewalls, and access controls to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We regularly review and update our security practices to maintain the highest level of protection for your information.
For privacy-related inquiries, legal requests, or to exercise your data rights, please contact our Data Protection Officer. We are committed to resolving concerns promptly and in compliance with applicable privacy laws.